FAQ

How can we help?

Ordering

Is there a bulk discount?

Yes! We offer bulk discounts for orders of twenty (20) pins or more.

Get in touch with us here and send us details about your bulk order needs. We will respond with a custom quote.

If you are a retailer, please see the "wholesale" section at the bottom of this page.

Can I cancel my order?

Once an order is placed, we are unable to alter or cancel it.

If the item(s) don't work out, you can exchange them for a different style or return them for a refund.

Shipping fees to Gamut Pins are the responsibility of the buyer, but exchanges will ship to the buyer for free.

Is there a discount for events?

We think our pronoun pins would be rad in a swag bag (contact us for bulk pricing), but for events on a budget we offer pronoun stickers!

These are perfect at a welcome table or wherever you're asking guests to put on a name tag. Just ask us for more info.

What type of pin back should I get?

GAMUT offers two styles of pin backs: a classic post with a rubber pin back, and a magnetic option.

The classic post with a rubber pin back is the most durable and affordable option ($1 less than magnetic). This is the best style for accessories and clothes that you don't mind sticking a pin through. The rubber pin back prevents the pin from rotating while worn.

Our magnetic option is slimmer and will not damage clothes. It will also lay perfectly flat on your outfit. The magnet is strong and works perfectly for styling on clothes, but is not recommended for use on accessories like backpacks or hats where the material might be too thick to fully engage the magnets.

Are your pins readable at a distance?

Yes! Our pins our thoughtfully designed to be legible at a distance.

Our Classics Line measures at 1" in diameter, which is a smidge bigger than a quarter.

Our Flair Line measures at 3/4" in diameter, which is about the size of a penny.

Shipping, Returns + Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Will my order be shipped in discreet packaging?

Yes. All orders are shipped in plain envelopes/boxes. Our shop name, Gamut Pins, is listed with our return address. Otherwise there is no identifying information on our packaging and nothing to indicate the contents of the package.

What is the shipping policy?

After your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. When your order is fulfilled, you will receive an email with your tracking information. Shipping fees are non-refundable in the case of returns.

Please refer to our Shipping & Returns policies for more info.

Do you ship overseas?

Yes, we ship all over the world.

Review our Shipping & Returns policies for more information on international shipping times.

Wholesale

Do you offer wholesale pricing?

Yes, we offer wholesale pricing to retailers with a resale ID. Wholesale orders are processed through our partnership with Faire. Learn more on our Wholesale page.

Do you sell pin displays for my shop?

We're working on it!

Getting Involved with Gamut

How do I inquire about becoming a brand partner?

We'd LOVE to hear more about your brand and your vision for partnership with Gamut.

Help us get the conversation rolling by filling out the form on our contact page!

How do I give feedback on designs and submit ideas?

We rely on feedback to make sure our products are fully serving the community. Have a design idea? Don't see your pronouns in our products? We want to hear from you!

Simply reach out to us on our contact page and we'll get back to you ASAP.

Is Gamut hiring?

Gamut is not hiring for any positions at the moment. If you would like to be considered for future openings, please contact us with your resume and we will keep it on file.

Don't see your question?

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